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Dorcas St. Store
254 Dorcas St. South Melbourne VIC 3205Taxes, Duties & International Orders
European Union (EU)
We are not registered for IOSS (Import One-Stop Shop).
This means:
- Orders shipped to EU countries may be subject to import VAT, customs duties, and handling fees
- These charges are not included in our prices or shipping fees
- All applicable fees must be paid by the customer upon arrival
Your local customs authority or courier will contact you if payment is required before delivery.
United Kingdom (UK)
We are not registered for UK VAT.
For UK orders:
- Import VAT, customs duties, and clearance fees may apply
- These charges are not included at checkout
- Payment is required by the recipient before delivery is completed
United States (USA)
For orders shipped to the United States:
- Applicable duties and tariffs are calculated and charged at checkout
- In most cases, no additional import charges are required upon delivery
However:
Any additional inspections, fees, or charges imposed by customs authorities remain the responsibility of the customer
Rest of the World
For all other international destinations:
- Orders may be subject to import taxes, customs duties, and handling fees depending on your country
- These charges are not included in our prices or shipping fees
- All applicable fees must be paid by the customer upon arrival
Customs policies vary widely by country. Your local customs authority or courier will contact you if payment is required before delivery.
Refused Shipments
If a shipment is refused due to unpaid duties or taxes:
- The return shipping cost and any incurred fees will be deducted from your refund
General Notice
- Import regulations vary by country and may change without notice
- We recommend checking with your local customs office for current thresholds and rates
- We are not responsible for delays caused by customs processing
- Duties and taxes are non-refundable, as these charges are imposed by your local customs authority and are not retained by us.